Privacy Policy

This Privacy Policy explains how Ignaite Digital ("we", "us", "our") collects, uses and protects your personal data when you use the ignaite.digital website. We are the data controller for the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018).

1. What we collect

• Enquiry details: when you use our contact form, we collect your name, email address and the content of your message.
• Usage data: basic, largely anonymised information about how the Site is used (for example pages visited and device type), collected via analytics.

We do not intentionally collect special-category (sensitive) personal data through the Site.

2. How we use your data

We use your personal data to:

• respond to your enquiry and provide the services you ask about;
• operate, maintain and improve the Site;
• understand how the Site is used, so we can make it better.

3. Legal bases

We rely on the following legal bases:

• Taking steps at your request before entering into a contract, and our legitimate interest in responding to enquiries, for contact-form data.
• Consent: for any non-essential analytics or cookies, where required.

4. Analytics and cookies

We use Google Analytics to understand how visitors use the Site. This may set cookies and process usage data. You can accept or reject analytics cookies using the banner at the bottom of this page at any time; rejecting removes them. You can also control cookies through your browser settings, or opt out of Google Analytics using Google's browser add-on. Strictly necessary cookies needed to run the Site do not require consent.

5. Sharing your data

We do not sell your personal data. We share it only with:

• service providers who help us run the Site and communications (for example our hosting and email providers, and Google Analytics), acting on our instructions; and
• authorities or advisers where we are required to by law.

Some providers may process data outside the UK; where they do, we rely on appropriate safeguards recognised under UK data protection law.

6. How long we keep it

We keep enquiry data only as long as needed to respond and to meet our legal and business obligations, then delete or anonymise it.

7. Your rights

Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal data, to object to certain processing, and to data portability. You can also withdraw consent at any time and complain to the Information Commissioner's Office (ICO). To exercise any of these rights, email hello@ignaite.digital.

8. Security

We take reasonable technical and organisational measures to protect your personal data. No method of transmission over the internet is completely secure, but we work to keep your data safe.

9. Changes to this policy

We may update this policy from time to time. The current version is always posted here with the "last updated" date above.

10. Contact

For any privacy question, or to exercise your rights, email hello@ignaite.digital.